Zaï-Teo Wellness, LLC Privacy Policy

Effective Date: May 17, 2024

Zaï-Teo Wellness, LLC ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drsammywellness.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We receive, collect, and store any information you enter on our website or provide us in any other way. This may include:

• Personal Information: Full name, phone number, email address, billing details, and any other information you provide to us.

• Automatically Collected Information: Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information; purchase history; and session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

• Other Information: Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

2. How We Collect Information

We collect information from you in various ways, including:

• Direct Collection: When you enter information on our website, send us a message through a contact form, purchase a product or service, or subscribe to our newsletter.

• Automatic Collection: We use software tools to measure and collect session information, as described above.

3. Why We Collect Personal Information

We collect your information for the following purposes:

• To provide and operate our services.

• To offer ongoing customer assistance and technical support.

• To contact you with general or personalized service-related notices and promotional messages.

• To create aggregated statistical data for improving our services.

• To comply with applicable laws and regulations.

4. How We Store, Use, Share, and Disclose Your Information

• Storage: Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

• Payment Information: All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, ensuring secure handling of credit card information.

• Use: We use your personal information to fulfill the purposes outlined in this policy.

• Sharing: We may share your information with third-party service providers to facilitate our services. We may also disclose your information if required by law or to protect our rights.

5. Compliance with GDPR

If you are a resident of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request access to your personal data that we hold.

• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request the deletion of your personal data.

• Right to Restrict Processing: You have the right to request the restriction of processing your personal data.

• Right to Data Portability: You have the right to request to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.

• International Data Transfers: We may transfer your personal data outside the EU with appropriate safeguards in place.

6. Compliance with CCPA

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.

• Right to Delete: You have the right to request the deletion of your personal information.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

• Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.

To exercise these rights, please contact us at admin@drsammywellness.com

Do Not Sell My Personal Information
To opt-out of the sale of your personal information, please visit our Do Not Sell My Personal Information page.

7. Communication

We may contact you for the following purposes:

• To notify you regarding your account.

• To troubleshoot problems with your account.

• To resolve a dispute.

• To collect fees or monies owed.

• To poll your opinions through surveys or questionnaires.

• To send updates about our company.

• To enforce our User Agreement and applicable laws.

We may contact you via email, telephone, text messages, and postal mail. You can opt out of receiving such communications by following the unsubscribe instructions provided in the communication.

8. Cookies and Tracking Tools

Our website uses cookies and other tracking technologies to:

• Facilitate and personalize your experience.

• Track usage patterns and analyze website performance.

• Manage and enhance our marketing efforts.

Third-party services, such as Google Analytics, may use cookies and tracking technologies to collect information. These services have their own privacy policies governing their use of information.

9. Withdrawing Consent

If you no longer want us to process your data, you can withdraw your consent by contacting us at admin@drsammywellness.com

10. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here, so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

11. Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at admin@drsammywellness.com 

Thank you for trusting Zaï-Teo Wellness, LLC with your personal information. Your privacy is important to us.